FAQ

What picture will work best for my 3D carving? Choose a picture that focuses on the image you want carved. For pets, a close up head shot always captures a lot of detail and looks great. In saying that, we can get great results with any favourite photo you have.

Why does my order take 2-3 weeks? Every order is custom made, the only thing we have ready to go is the timber. We need time to design, fabricate and finish every order indiviually, no mass production here. Just remember quality takes time and every piece is unique :)

How can I display my Carving? Your custom carving comes with a display stand as well as a hanging hook attached to the back for wall mounting.

How do I care for my carving? Your custom carving is designed to be indoors and away from direct sunlight. Timber is a hygroscopic material, meaning it naturally absorbs and releases moisture from the surrounding air. For the longevity of your carving it is best to keep your piece away from high-humidity areas such as bathrooms and laundries. Apply a timber oil or wax finish periodically to maintain a nice finishl. A cutting board wax or mineral oil will do the trick.